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BTI Consulting: WTO a 2022 Midsize Client Service Master

Date: 04.28.22

Denver: BTI Consulting has named Wheeler Trigg O’Donnell (WTO) to its list of the Top 50 Midsize Client Service Masters for 2022. Based exclusively on client feedback, BTI finds that these firms are “earning the highest respect for their client service” and “delivering impressive performance belying their size.”

According to BTI, client needs in 2022 are “wider and require more rapid response.” WTO is among the top firms that: 

  • Know how to help—and act instead of asking what to do;
  • Deliver excellent communication and client focus;
  • Perform well in the activities clients use to assess client service—which include understanding client businesses, anticipating needs, and keeping clients informed.

“As always, we thank our clients for their trust and confidence in WTO,” says Firm Chair Michael O’Donnell, “Clients tell us they appreciate our responsive and focused approach, and it is affirming to see that reflected in this recognition.” 

BTI’s rankings are based solely on interviews with 300+ senior in-house counsel and surveys with more than 1,000 more in-house lawyers. Firms do not submit a nomination. The firms listed here are those that clients name, unprompted, during interviews. 


Wheeler Trigg O’Donnell lawyers have taken more than 1,100 trials and arbitrations to verdict or award and hundreds of appeals to opinion all across the nation, with exceptional results for our clients. 

Established in 1998, WTO today numbers approximately 100 trial lawyers and litigators. The firm represents sophisticated clients in high-stakes civil trials, appeals, and related litigation ranging from complex commercial to class actions to catastrophic torts.  

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