Presenter, "Managing a Large Casualty Claim," The Advisen Casualty Insights Conference in New York City, (March 27, 2014).

The outcome of a large casualty claim is always uncertain, with potentially serious consequences for an organization. Additionally, the process of managing a large claim can be a drain on resources. What can be done to most effectively manage a large claim? Mike O'Donnell and a panel of risk managers and claims experts discuss best practices including the most effective ways to work with insurers to assure a smooth process and the most favorable possible outcome.